Blog
What we learn running real calls.
Latency, concurrency and failure — written up as we hit them. Mostly engineering, occasionally what the numbers mean for a business putting agents on its own phone lines.
Does Your Voice Agent Sound Human? How to Evaluate Naturalness Without Listening to Every Call
Callers notice a robotic voice in the first few seconds. Here is how to evaluate voice agent naturalness and acoustic quality automatically using UTMOS and DNSMOS without manual listening.
Read
Noise Is the Part Nobody Demos
Background noise does not just hurt transcription. It confuses VAD, breaks turn detection and makes barge-in unreliable — and everything downstream reasons over the wrong words.
Read
Synapse: Rebuilding Realtime Voice and Video Infrastructure Around Failure
Realtime voice and video applications are easy to make impressive in a demo.
ReadStay in touch
Tell us the workflow you want to automate. We will show it running on a real number this week.